Shipping Information

Shipping Information

 

FREE INTERNATIONAL SHIPPING!

 

Delivery time

Our delivery time frames vary on the location of the buyer, standard postage will take 3-5 business days for shipment and 1-2 weeks for delivery sometimes there may be a week delay due to random circumstances. 

Some products within orders are sent separately.

If you have not received your items within 2 weeks of making your order please email us with your full name and order number and we will look into your delivery immediately.  In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest post office for collection or we've had a delay with our supplier.

For any other questions please contact us via Email, Instagram or Live Chat.

For all hours of Instagram and Live chat please visit our 'Contact Us' page

Tracking your order

Once your order is packed and leaves our warehouse or suppliers factory you will receive an email with a tracking number to track your parcel with Australia Post.

If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.

Delivery & Order Cost
The delivery cost is a flat rate per order. All charges are in US Dollars ($USD). The currency conversion will provide an estimate to your local currency. The conversion provided estimates the charge in your local currency, however you will be charged in US Dollars ($USD).

Customs Charges 
The customer will be responsible for any customs or import charges. 

Please contact our team for any questions regarding shipment or customs charges via our 'Contact Us'  page.